This FAQ is a section in the General category of the Help Center. The categories and sections you see were created to get you started with support for Eventify™ Pro Simple Events Management and the legacy Eventify™ WordPress Plugin.
The knowledge base in the Help Center consists of three main page types: category pages, section pages, and articles. Here's the structure:
You can go through the articles in the sections to find what you are looking for.
There's also a Eventify™ Pro Simple Events Management community, where users like you post questions, answers based on topics. You can look up questions and answers or post your own and help other users out.
In the event of you not finding what you are looking for you could create a ticket and I will be glad to assist you with your queries, etc.